PRIVACY POLICY

PARADIGM US OPERATION INC.

Last Updated: Thursday, December 19, 2024

1. Introduction

This Privacy Policy explains how we collect, use, and protect your personal information when you use our Service.

2. Information We Collect

• Account Information

  • Name, email, phone number (if provided), and third-party authentication data (Google, WeChat).

• User Interactions

  • We log all interactions, including chats and uploads, for the purpose of improving our AI and enhancing the user experience.

• Non-Personal Data

  • Device information, browser type, and usage logs may be collected for analytics and optimization.

• Cookies

  • Our platform uses cookies and similar technologies to enhance your experience, personalize content, analyze usage, and improve our services.
  • By using our services, you consent to the use of cookies.
  • You can manage or disable cookies through your browser settings, but some features may not function properly if cookies are disabled.
  • For more details, refer to our Cookies Policy.

3. Use of Your Data

We use collected information for:

• Account management
• Improving and refining our AI models
• Analytics and research (using aggregated, non-personally identifiable data)
• Marketing and communications (e.g., newsletters, updates), if you opt in

4. Data Sharing and Disclosure

• Service Providers

  • Vercel for hosting, Paddle for payment processing, WeChat and Google for authentication, and Turso and Amazon Web Services for data storage.

• Research and Analytics Partners

  • Aggregated, anonymized data may be shared with research groups and analytics tools.

• We do not sell or rent your personal data to third parties.

5. Data Retention and Security

• Storage

  • Data is stored on secure AWS, Vercel, and Turso/Fly.io servers with standard SaaS protections.

• Retention

  • We retain personal information as long as you maintain your account.
  • Interaction logs and non-personal data may be kept indefinitely for AI training.

• Security Measures

  • We use industry-standard encryption and secure hosting.
  • No system is completely secure, but we take reasonable measures to protect your data.

6. International Compliance

• By using our Service, you consent to the transfer and processing of your information.
• We comply with applicable local laws and regulations.

7. User Rights

• Access, Correction, Deletion

  • You may request access to or deletion of your personal data at any time.
  • Deleting your account removes personal data, but non-personalized data may remain for AI training.

• Opt-Out

  • You may opt out of marketing communications at any time.

8. Children’s Privacy

• Our Service is accessible to all ages.
• We do not knowingly collect personal data from children under applicable age limits without parental consent.

9. Changes to the Privacy Policy

• We may update this Privacy Policy periodically.
• Significant changes will be notified via email or in-service notifications.
• Continuing to use the Service after updates indicates acceptance of the revised Privacy Policy.